What People Say About Us

We evaluate all aspects of our service delivery and are continually striving to improve and develop, ensuring that we are responsive to all needs. All the feedback we receive shows the value placed on our service and the impact we have on the lives of families, with a variety of needs, throughout South and West Devon.

What families say about us

“My volunteer changed my, and my son’s life, as previously I was too scared to go out with him to the shops, let alone to any groups. I now have the confidence to go out and take him to activities and do new things. Thank you so much’

“Having my volunteer helped me a great deal. She has given me back my confidence, my strength and self-esteem. Before she came, I wouldn’t leave the house, I didn’t speak to people. I  never opened up or admitted I was struggling. She has been the highlight of my week.”

“Thank you for all the support which I received through Home-Start. It made such a difference to my life with two small babies. Our volunteer became a real friend, important in mine and the children’s lives. Thank you for your support.”

“I feel stronger as a mother.  The children can’t wait until my volunteer comes – they get very excited and love being with her.”

“My Home-Start volunteer more than makes up for my lack of family support.  She is positive, kind, caring and my children really enjoy her visits.  She gives me positive thoughts when the going gets tough.”


What children say about us

Have fun. Go to the park. Have a cuddle.

Arizona, age 8

Me and my sisters like to go to the park and sometimes shopping with our volunteer. We can’t wait until she comes again.

Anabelle, age 7

Peter runs to Kirsty when she arrives. Peter and I have made a really good friend.

Lynn, Peter’s Mum

What volunteers say about us

Being there just to listen when times are getting a bit tough.  Reassuring them that they are doing a good job with their children.


Brings a sense of self-worth that just doing things for yourself doesn’t bring.


Being a volunteer with Home-Start has enabled me to meet lots of lovely families and be part of their lives. This was wonderful for me as it came at a time when my children were growing up and becoming independent and it was nice to feel needed.